Eurostar (UK) on Twitter

@uk_jm Hello, can you let us know the details of the booking you are trying to make. Thank you - Apr 20, 2023
@hdahay Hi Hamish, passholder seat reservation can be exchanged before departure with a fee of £15/€20 per person,… https://t.co/n31ECxFajz - Apr 20, 2023
@Truthserum19901 If you would like us to look into this for you please send your Eurostar booking reference by DM. - Apr 19, 2023
@Truthserum19901 We are concerned to read your statement. Please can you contact us by DM with your booking referen… https://t.co/gGoSiPZBfF - Apr 19, 2023
@jackst1492 Hello, we are sorry to hear that Thalys have cancelled the train from Rotterdam. Would you send us your… https://t.co/CUB2R8eQg2 - Apr 19, 2023
@mmaggie47 Your seats are assigned at the time of your booking, but if there are alternative seats available in you… https://t.co/dXqPU8DXkf - Apr 18, 2023
@mmaggie47 Hello, we try to honour seating requests for your journey but where we run a mixed fleet of trains somet… https://t.co/LG38644vtP - Apr 18, 2023
@sebwilken We apologise for the inconvenience. People had got onto the platform in Brussels who were not Eurostar s… https://t.co/84B1POtXLd - Apr 17, 2023
@ROUGEASTEROIDE Bonjour, merci de nous avoir contactés. Pourriez-vous revenir en DM afin de vous aider ? - Apr 17, 2023
@james_west93 Hello, we're sorry to hear this. Please can you email us here > contactus@eurostar.com and an advisor… https://t.co/7jZPgxOC6z - Apr 17, 2023

Eurostar Group Limited

Trading as Eurostar (UK)

Registered in England with number 03794642.

Eurostar is a high-speed railway service connecting London with Paris and Brussels. All its trains traverse the Channel Tunnel between the United Kingdom and France, owned and operated separately by Eurotunnel.

Eurostar (UK) complaints contacts

Visit Customer Services
Call Customer Services on 01777 777 879
Email Customer Services on traveller.care@eurostar.com
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