Feb 13, 2017
Tesco customers overcharged by out-of-date offers
Tesco customers are being short-changed by promotions which have expired but are still advertised on the shelves, a BBC investigation has found. On one occasion, the reporter told customer service staff at a store in Dudley offers for gingerbread and cat food had not gone through. At another store a member of staff blamed the expired offers on them being "Short-staffed". Tesco said it would be double checking the accuracy of the price labels at all its stores as a result of the BBC's investigation. The company runs more than 3,500 stores across the UK. "A spokesperson said:"We take great care to deliver clear and accurate price labels for our customers so they can make informed decisions on the products they buy.
Related companies
Make a complaint about Tesco by viewing their customer service contacts.