Mar 21, 2017
eBay launches guaranteed three-day delivery in US
From the summer, the site will guarantee the speedy delivery of 20 million products from certain sellers who currently meet delivery promises. If items don't arrive on time, eBay will refund shipping or give shoppers a voucher if delivery was free. EBay currently relies on millions of sellers - from individuals to larger businesses - to organise deliveries. "There are so many great sellers on eBay delivering an incredible shipping experience where they deliver in two days, and even next day, so the ability to highlight Guaranteed Delivery will further increase customer confidence and satisfaction," said Brett Thome, who runs VMInnovations, which sells products via eBay. In 2015, it ended a pilot programme in the US called eBay Now that offered one-hour local deliveries in certain cities.
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