SSE glitch: 'Smart meter said I owed thousands'

Jane Allen, from Portsmouth, has had her smart meter for around five months. Usman Hussain, whose meter suggested he had used £9,576.98 of energy on Friday, wrote on Twitter: "Think my SSE Smart Meter for energy and gas may be having slight problems! Either that [or] a neighbour has started nicking my leccy or gas." So imagine the surprise of some SSE customers whose smart meters calculated that they had run up bills of thousands of pounds in a single day. Five million so-called 'smart meters' have already been installed in British homes using a completely bespoke infrastructure at a cost of £11bn. This SSE issue will be especially embarrassing for Smart Meter GB which is the body charged with promoting the roll out. "A spokesman for SSE told the BBC:"SSE is aware of the issues affecting a small number of our smart meters.

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