Jun 15, 2017

Heathrow Airport Terminals 3 and 5 baggage system failure

People heading out of Heathrow are facing flights without their luggage after the airport's baggage system failed. Heathrow said the system had failed at Terminals 3 and 5 but said other terminals were unaffected. It comes three weeks after an IT system failure caused chaos for thousands of British Airways passengers. In a statement posted on Twitter, the airport warned passengers they may have to travel without their bags. It added it was investigating why the baggage system at both terminals had failed and was working hard to get the system running again as soon as possible.

Read the full story

 Related companies

Make a complaint about Heathrow Airport by viewing their customer service contacts.