Aug 10, 2017

TalkTalk fined for data breach of 21,000 customers

TalkTalk has been fined for a second time for failing to protect the data of its customers, after the details of as many as 21,000 people were unlawfully accessed by three accounts at Wipro, an IT services company based in India. The Information Commissioner's Office, the UK's data privacy watchdog, fined TalkTalk £100,000. The data breach came to light in 2014 when TalkTalk customers started complaining that they were receiving scam calls from people who typically pretended to provide technical support and who were able to quote their account numbers and addresses. The UK's new data protection bill, which is likely to be introduced to parliament before the end of the year, will incorporate the EU's far-reaching new General Data Protection Regulation and allow the ICO to fine companies up to 4 per cent of global annual turnover, or €20m, whichever is greater. "The nature of data in society now is such that it's near impossible for any individual to fully understand how their data are being used when they interact with any property," said Trevor Hughes, chief executive of the International Association of Privacy Professionals.

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