Sep 28, 2017
Ryanair threatened with legal action by UK regulator
Ryanair has been threatened with legal action for "Persistently misleading" passengers about their rights following thousands of flight cancellations. The Civil Aviation Authority said it had launched "Enforcement action" against Ryanair, the first step towards court action. The action comes after Ryanair cancelled a further 18,000 flights. The regulator said that on both occasions Ryanair had failed to provide customers with "Necessary and accurate" information about their rights. Ryanair has blamed the series of flight cancellations on "Messing up" pilot holiday rosters.
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