Sep 29, 2017

Ryanair updates customer advice

Ryanair has complied with regulator demands and updated its website to explain how it will re-route customers. The airline says it has emailed all of its customers who were affected by its 2,100 flight cancellations. On its site it acknowledges it is required to offer customers on cancelled flights a full refund option. The budget airline said it had taken on more extra staff to process the expected increase in customer claims. Ryanair cancelled up to 50 flights a day through to the end of October, affecting 315,000 passengers.

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