Dec 18, 2017
Amazon customers complain to Advertising Standards
The UK Advertising Standards Authority is considering whether to launch a formal inquiry into delivery targets missed by online giant Amazon. The ASA told the BBC: "We have received a handful of complaints about Amazon parcel deliveries and we are at the initial assessment stage." An Amazon spokesman told the BBC: "We can confirm the ASA is not currently investigating." Amazon offers free delivery above a certain minimum spend, but express, unlimited delivery for Prime customers. Amazon advises customers to contact customer services if they do not receive a parcel by the estimated delivery date.
Make a complaint about Amazon by viewing their customer service contacts.