Jun 29, 2018

Electric car buyers claim they were misled by Nissan

Last year, Nissan told prospective buyers that using so-called rapid chargers should only take 40 minutes "In moderate driving conditions" for an 80% charge. "If Nissan at the start had said what the car is capable of, without exaggerating the fact on their website, I'd have been fine with it," he told the BBC. "They said they could charge in 40 to 60 minutes, so I believed them. But it's not true. The advertising is totally misleading." "External ambient temperature, the type of driving you've been doing beforehand, and the heat you put into the battery if you've been doing successive charges can impact the timing," said Gareth Dunsmore, director of electric vehicles for Nissan Europe. "So we have, in my mind, been misled twice, because the claimed range on a full charge is not 235 miles. Secondly, nowhere does it say that you will only be able to rapid charge in 40 minutes only once." Nissan said the original claim of 235 miles was correct under an official means of measurement known as the New European Driving Cycle.

Read the full story

 Related companies

Make a complaint about Nissan by viewing their customer service contacts.