Jul 22, 2018

Ryanair customers urged to claim compensation

More than 100,000 Ryanair passengers could be in line for compensation after their flights were cancelled because of strikes. The Civil Aviation Authority has urged Ryanair customers to claim under European flight rules. In a statement, the CAA said passengers can claim compensation under the European air passenger rights regulations. Known as EU261, compensation is set at €250 for flights of up to 1,500km, and €400 for longer flights in Europe and North Africa. A spokesperson for the CAA said: "When a flight cancellation is caused by strike action by the airline's employees, the airline is required to pay compensation to passengers in respect of the cancellation of the flight, if it has not warned passengers of the cancellation at least two weeks prior to the scheduled time of departure."

Read the full story

 Related companies

Make a complaint about Ryanair by viewing their customer service contacts.