Aug 22, 2018

Ryanair compensation cheques with no signatures 'bounced'

Ryanair passengers who have received compensation for cancelled and delayed flights have been charged extra fees after banks rejected the cheques. The BBC has spoken to 10 other people who said their compensation from Ryanair had been refused by the bank. Karen Joyce, 50, said she spent 11 months waiting for compensation from Ryanair after her 25th wedding anniversary holiday flight was cancelled in September. "Ryanair complies fully with EU261 legislation, under which no compensation is payable to customers when the delay/cancellation is beyond the airline's control." "If these strikes, by a tiny minority of Ryanair pilots, were within Ryanair's control, there would have been no strikes and no cancellations."

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