Aug 10, 2018
Smart meter deadline 'should be extended'
The deadline for installing smart meters across the UK should be extended for another three years, Citizens Advice has said. "Citizens Advice said:"With 42 million smart meters still to be installed by 2020, we're concerned that the time pressure cause by the fast-approaching rollout deadline will lead to a poorer quality installation experience for consumers. Citizens Advice said 80% of people who had had a smart meter installed were happy with them. In 2017, its consumer helpline received 3,000 calls concerning smart meter problems. These included first-generation smart meters losing their functionality, aggressive sales practices and customers still having to send their smart meter readings.
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