Oct 21, 2018
Ryanair flight: 'Racial abuse passenger' referred to police
Ryanair has been criticised for apparently failing to remove a passenger from a flight after racial abuse of a woman in her 70s. The incident, on a flight from Barcelona to Stansted on Friday, was recorded by a fellow passenger and shared on social media. Many people said Ryanair should have removed the man from the flight and threatened to boycott the airline. After a flight attendant intervenes, the woman says she wants to sit with her daughter and tells the man he "Stinks". One young man, seated in the row behind the people filmed in the video, intervened by telling the man who was shouting to stop. A Ryanair attendant says to the man: "Don't be so rude, you have to calm down." He then tells the older man he is going to refer the incident to his supervisor, to which the man replies: "I'm alright."
Make a complaint about Ryanair by viewing their customer service contacts.