Oct 5, 2018
Waitrose unpacks groceries while you’re out
Waitrose is to test a delivery service which will allow drivers to enter a customer's home while they are out, and put their groceries away. The trial uses smart lock technology to allow customers to set an access code for their door lock which is deleted when the delivery is complete. Profit margins on home deliveries are thin, and one analyst said the aim was to boost loyalty and profitability. Waitrose, which is owned by the John Lewis Partnership, will be the first UK supermarket to try "In-home" deliveries. The code will be forwarded to the driver at the scheduled delivery time and deleted after the delivery has been made.
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