Nov 1, 2018
German consumer group sues VW over emissions scandal
A German consumer association has filed a class action lawsuit against Volkswagen over the emissions scandal. VZBV, which represents 41 German consumer groups, accused the carmaker of "Deliberately and unethically causing damage" to two million drivers. Verbraucherzentrale Bundesverband, which means "Voice of the consumer", told the BBC that German drivers feel betrayed and are out of pocket, due to the scandal. "The damage for every consumer can be several thousand euros and there is no sign of the car industry to compensate for the damage they have caused," VZBV spokeswoman Sarah Hoare told the BBC. "The legislator has provided us with a new type of legal means, which we are using without delay so that consumers are no longer left alone with their damages." To enable consumers to take action against VW and obtain settlements, German lawmakers sought amendments to the KapMuG,.
Make a complaint about Volkswagen by viewing their customer service contacts.