Nov 1, 2018
WHSmith fined after customer falls through open trapdoor
Taunton Deane Borough Council WHSmith has been fined after a customer fell almost 3m through an open trapdoor on the shop floor, leaving her with serious injuries. WHSmith pleaded guilty to health and safety breaches, at Taunton Magistrates Court and has been fined £337,500. A member of staff who was standing by the open trapdoor "Grabbed for the falling customer, and managed to grab hold of her, but not to stop her fall", Taunton Dean Borough Council said. "Councillor Patrick Berry, said"A customer suffered serious injuries as a result of failings in safety procedures at the Taunton WHSmith store. At a sentencing hearing at Taunton Crown Court the company was fined £168,750 for each of the two counts of breaching health and safety laws.
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