Dec 20, 2018
Gatwick Airport disruption: Your questions answered
EPA Passengers whose travel plans have been disrupted at Gatwick owing to the closed runway are facing extra costs from rearranged flights, car parking and hotels. Gatwick says that passengers should not travel to the airport without checking the status of the flight with the airline first. There is also searchable live flight information published on the Gatwick Airport website. The airline should hand out food and drink vouchers to those in the airport waiting for their flights. If an inbound flight is diverted to, say Manchester, then the airline should make travel arrangements to take you to Gatwick.
Make a complaint about Gatwick Airport by viewing their customer service contacts.