Dec 5, 2018
Ryanair compensation claims to go to court
The Civil Aviation Authority has said it is taking legal action against Ryanair over its refusal to compensate thousands of UK-based customers. Their flights were cancelled or delayed over the summer because of strikes by Ryanair pilots and cabin crew. Ryanair argues the strike action amounts to "Extraordinary circumstances" and that therefore, it does not have to pay. More Ryanair passengers have put in compensation claims for cancellations or delays to arbitration this year than any other airline. Ryanair has now told the CAA that it has terminated its agreement with ADR. "As a result of Ryanair's action, passengers with an existing claim will now have to await the outcome of the Civil Aviation Authority's enforcement action," the CAA said.
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