May 22, 2019
TalkTalk data breach customer details found online
TalkTalk failed to inform 4,545 customers their personal information, including bank account details, were stolen as part of the 2015 data breach. The BBC consumer show investigated and found the personal details of approximately 4,500 customers available online after a Google search. The details included full names, addresses, email addresses, dates of birth, TalkTalk customer numbers, mobile numbers and bank details for thousands of customers. Whilst Alan will never know if the attacks were a direct result of the TalkTalk data breach, he feels the details leaked are enough to allow fraudsters to impersonate him. Watchdog Live spoke to multiple people who were affected by the TalkTalk data breach.
Make a complaint about TalkTalk by viewing their customer service contacts.