Aug 7, 2019
British Airways passengers facing delays after IT failures
Holidaymakers travelling with British Airways are facing delays and problems checking in online, with the airline saying system failures are to blame. Customers at some UK airports have taken to social media to complain about long queues, flight delays and the app crashing. British Airways said it is reverting to manual systems for check in at airports. "Please check ba.com and manage my booking for the latest flight information and allow extra time at the airport." The problems are affecting flights across its network but not at every airport, it added.
Make a complaint about British Airways by viewing their customer service contacts.