Aug 23, 2019
Ryanair rated 'greedy and arrogant' by customers
AFP Ryanair has come bottom in an annual Which? survey rating the customer services of 100 popular UK brands. It comes as Ryanair pilots in the UK strike for a second day over pay and conditions. Ryanair's poor customer service rating comes as its UK pilots stage a 48-hour walkout this week over pay and conditions. Strikes at Ryanair caused thousands of flights to be cancelled or delayed last summer, angering passengers. The airline has so far not compensated customers, saying the strikes amounted to "Extraordinary circumstances".
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