Sep 25, 2019

Thomas Cook holidaymakers and crew 'trapped' in Cuba

Several Thomas Cook holidaymakers and crew in Cuba have said they are being prevented from leaving their hotels until they pay extra for their stay. Holidaymakers like Sue may have paid for their rooms and meals months in advance, but hotels would normally only receive the money from Thomas Cook several weeks after their stay. In another Cuban hotel, Thomas Cook cabin crew staff said they were effectively being "Held hostage" by their hotel. Mr Woods said around 30 Thomas Cook customers at his hotel had been affected. On Monday, the CAA started repatriating British holidaymakers who were abroad at the time that Thomas Cook collapsed.

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