Oct 8, 2019
Fraudsters 'target Thomas Cook refund site'
AFP Scammers are suspected of making fraudulent claims on a website set up to refund Thomas Cook customers, the Civil Aviation Authority has said. A spokesman said that Thomas Cook customers themselves were also being targeted by fraudsters. It was set up to let people with Atol-protected Thomas Cook holidays that were due to begin after the firm collapsed on 23 September claim refunds. Atol-protected customers who were already abroad when Thomas Cook failed can also claim for out-of-pocket expenses for delayed flights. "Dame Deirdre Hutton, who chairs the organisation, said:"This morning we have taken urgent action in response to what we believe is attempted fraudulent activity in relation to refunds for Thomas Cook customers.
Make a complaint about Thomas Cook by viewing their customer service contacts.