Nov 19, 2019

American Airlines admits 'soap spill' did not divert flight

American Airlines now says a spilled cleaning product did not cause an odour that led to a flight being diverted when two cabin crew members passed out. An internal American Airlines report on the incident on 21 October stated that "Dish soap in a bottle caused two flight attendants to get medical attention and one passenger". An American Airlines insider, who is not authorised to speak to the media, said it was "Inconceivable" that dish soap, or any other cleaning product approved for use on aircraft, could cause two people to pass out. American Airlines says: "Cabin odours are a priority for American's leadership team at the highest level of the organisation." American Airlines did not give a reason but said the aircraft in question has since flown 39 commercial flights with no reports of odours.

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