Mar 4, 2020
Boots halts Advantage Card payments after cyber-attack
Boots has suspended payments using loyalty points in shops and online after attempts to break into customers' accounts using stolen passwords. Customers will not be able to use Boots Advantage Card points to pay for products while the issue is dealt with. "We are writing to customers if we believe that their account has been affected, and if their Boots Advantage Card points have been used fraudulently we will, of course, replace them," the company said in a statement. The Boots Advantage card lets shoppers to collect four points for every £1 spent, and each point is worth a penny. Boots said customers could reset their passwords online, and should choose a unique password not used on other sites.
Make a complaint about Boots by viewing their customer service contacts.