Mar 19, 2020
Ocado expected to ration more products
Ocado is expected to extend product rationing and prevent customers booking multiple delivery slots when it reopens for orders on Saturday, as it seeks to meet demand while the UK steps up social distancing measures to counter the coronavirus. The company stopped taking orders on Wednesday until Saturday to allow it to implement new functions aimed at making the system of allocating slots more efficient and fairer. Mr Tatton-Brown would not elaborate on the types of measures, but they are expected to include more limits on product purchases along with safeguards to prevent customers booking up multiple delivery slots, as the company said it would seek to "Ensure a fairer distribution" among customers. Ocado has supported industry efforts to relax laws around drivers' working hours and the weight of vehicles; currently, anyone driving a van loaded to more than 3.5 tonnes needs a large goods vehicle licence. All Ocado orders are picked from one of three distribution centres, in Kent, Warwickshire and Hertfordshire.
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