May 5, 2020
Coronavirus: Barclays customers struggle to get 'vital' loans
Customers of Barclays Bank have been struggling to get emergency money from the Bounce Back Loan scheme which launched on Monday. Barclays said the vast majority of customers were managing to apply online. Another customer, Nick, who runs an oil and gas technology consultancy in Berkshire, started trying to apply for a Barclays loan at 8am on Monday but has repeatedly had the message "Something went wrong" flash up on his screen. Barclays customers have been complaining in large numbers on Twitter and other social media. "A spokesperson for Barclays said:"Over the last 24 hours we have approved thousands of Bounce Back Loans to get hundreds of millions of pounds into the hands of small businesses.
Make a complaint about Barclays by viewing their customer service contacts.