May 29, 2020

Thousands of TalkTalk users hit by internet problems

Tens of thousands of TalkTalk customers reported problems with their internet connection on Friday morning. Popular tracking website DownDetector logged more than 30,000 reports beginning at around 10:00 BST, scattered across the UK. TalkTalk's Twitter feed was flooded with reports from users trying to work from home without internet. The firm said the problem was fixed at around 11:30 BST, but it did not provide any details about the cause. The scale of the failure is similar to one that struck Virgin Media a month ago, which caused intermittent problems until the following morning. At the time, Virgin blamed the problem on "a technical fault in our core network".

Read the full story

 Related companies

Make a complaint about TalkTalk by viewing their customer service contacts.