Oct 21, 2020

Royal Mail launches parcel pick-up service

Royal Mail will start collecting parcels and mail from people's homes from Wednesday as it tries to grab a bigger share of the parcel market. Royal Mail has seen parcel deliveries increase in recent years but is still on track to make a loss in 2020. Royal Mail, which already delivers parcels, is joining an already crowded parcel-collection market where it faces rivals such as DPD, Hermes and DHL. Its Parcel Collect service, which has been trialled in parts of the west of England, will be available every day except Sunday, and there will be 72p charge per parcel, plus postage costs. The company had already made moves to enter the parcel market, launching parcel post boxes last year. Historically Royal Mail has underinvested in its parcel services, and only launched automated parcel sorting in 2017, according to Hargreaves Lansdown equity analyst Nicholas Hyett.

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