Dec 2, 2020
Debenhams website overwhelmed as shoppers swoop on sales
The Debenhams website has been overwhelmed by shoppers searching for bargains after the department store chain collapsed. All of Debenhams' 124 UK stores are set to close after the failure of last-ditch efforts to rescue the ailing store chain. There have been suggestions that JD Sports pulled out of bidding for Debenhams because of the collapse of Arcadia, which is the biggest concession operator in Debenhams, accounting for about £75m of sales. Shoppers will still be able to buy items in-store and on the Debenhams website, until all of it is sold. If cards are unspent or items not delivered if Debenhams closes entirely, then shoppers may need to contact their bank, via the chargeback scheme, or their credit card provider to get a refund.
Make a complaint about Debenhams by viewing their customer service contacts.