Feb 2, 2021
Topshop: 'I haven't bought clothes in a shop for years'
Even once the lockdown is over, even when shops are open again, Ellie Philpott won't be rushing back to the High Street. Like a lot of her generation, she does almost all of her shopping online, even when there isn't a pandemic. She'd rather see more social and community spaces like the arts space and ping pong tables at her local shopping centre in Northampton. Before the pandemic Kate belonged to the crowds of office workers browsing the rails in city centre shops during her lunch hour. While Kate can see the advantages of online shopping now - especially while taking returns to the post office has begun to feel like an exciting way to break up the monotony of lockdown - it doesn't excite her the way a trip to the shops used to.
Make a complaint about Topshop by viewing their customer service contacts.