Oct 25, 2021
On the Beach accuses Ryanair of market abuse
The online travel agent On the Beach has launched legal action against Ryanair in the High Court. These can include flights with Ryanair, which it says has a dominant position on many popular short-haul holiday routes, such as from Manchester to Alicante and Lanzarote. Such revenues typically account for more than a third of Ryanair's operating income. Ryanair itself has previously warned customers not to make bookings through online travel agents, on the grounds that they could be overcharged, while the airline might be unable to obtain essential customer contract and payment details. According to On the Beach, Ryanair has deliberately tried to prevent it from making bookings, for example by rejecting credit card numbers identified as belonging to the agency.
Make a complaint about Ryanair by viewing their customer service contacts.