Feb 25, 2022

NHS Scotland's Covid Status app criticised over privacy failings

The NHS Scotland Covid Status app failed to provide people with clear details about how their personal information was being used. Their initial failure to provide adequate privacy information within the app at launch to explain how people's information was being used. An ongoing failure to provide concise privacy information so the average person could realistically understand how the app was using their information. A Scottish government spokesman said: "The NHS Scotland Covid Status app was an important tool in our response to Covid-19, and has served a vital public health role during the pandemic. "Following the ICO's investigation, the Scottish government accepts that the privacy information in the app could have made it clearer to users how their information would be used. However, it is important to stress that at all times people's data was held securely and used appropriately."Together with NHS National Services Scotland, we will continue to work with the ICO to implement the improvements they have asked for, and ensure that lessons are learned for future work.

Read the full story

 Related companies

Make a complaint about National by viewing their customer service contacts.