Mar 27, 2022

M&S sorry after shopper got 100 wrong parcel texts

By Jennifer MeierhansBBC News.Marks & Spencer has apologised after some customers were sent other shoppers' parcel tracking details. One customer said he got more than 100 text messages with links to GPS locations and photographs of parcels on other people's doorsteps. "Someone could have used that information to drive around and pick all those parcels up," he said. While no names or numbers or card details were included, he could see the location and GPS coordinates of where parcels were delivered as well as images of some people's parcels that had been left outside. "Obviously the images of people's parcels, web tracking links, location of delivery and tracking information is probably somewhat sensitive information."

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