Jan 12, 2023
Disney accused of squeezing theme park customers
Disney is facing criticism from a high-profile investor that is unusual in the business world: that it is squeezing money out of its theme park customers. The company recently said it would roll back some of the price increases at its theme parks, where spending per person has shot up nearly 40% since 2019, according to Trian Partners, which has built up a 0.5% stake in Disney worth $900m. Staff at Disney parks have also repeatedly protested for higher pay in recent years. Trian Partners is seeking shareholder support for a seat on the board of the company, after Disney rejected the request. Disney has previously said it is focusing on the bottom line in its streaming business after an initial growth period.
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