Feb 3, 2023

'I'm obsessed with my smart meter'

Common signs of smart meter anxiety include repeatedly checking your smart meter, worrying about what it means for your finances and feeling out of control, said BBC Morning Live's Dr Ranj. More than half of all households in the UK now have a smart meter. "If the government, Ofgem, and suppliers want older people to maintain confidence in smart meters they need to deliver tailored support to those for whom smart meters are a frightening reminder of just how unaffordable their energy bills currently are," says Ms Abrahams. Energy watchdog Ofgem said under its rules energy suppliers must give smart meter customers information in plain and easy to understand language. She fell behind with her energy bills when she became unwell and was switched to a pre-payment meter with a smart meter by her supplier.

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