Jun 2, 2023
Eating disorder group pulls chatbot sharing diet advice
A US organisation that supports people with eating disorders has suspended use of a chatbot after reports it shared harmful advice. The National Eating Disorder Association recently closed its live helpline and directed people seeking help to other resources, including the chatbot. In a statement shared with US media outlets, Neda CEO Liz Thompson said the advice the chatbot shared "Is against our policies and core beliefs as an eating disorder organisation". Nearly 10% of Americans will be diagnosed with an eating disorder in their lifetime. She told BBC News the chatbot she designed was based on proven interventions that have been found to be effective in reducing eating disorders and related behaviours.
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