Nov 28, 2023

Discounts return to cut electricity use amid cold snap

Discounts will be offered to some households to use less electricity at peak times on Wednesday in a bid to ease demand amid the cold weather snap. Suppliers signed up to the National Grid ESO scheme will offer money back to customers with smart meters who cut usage between 17:00 and 18:30 GMT. National Grid said the decision did not mean electricity supplies were at risk, adding "People should not be worried". Individual energy suppliers decide how much customers are paid to cut consumption, and whether the money is taken off bills, credited to accounts, or if available to be withdrawn as cash. National Grid ESO said it decided to offer discounts in return for people reducing their electricity consumption after its forecasts showed tighter than usual supply margins on Wednesday evening. As individual suppliers decide their own discounts it is difficult to know how much money on average was earned.

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