Mar 4, 2024

Nissan accused of dumping its electric car pioneers

Owners of Nissan Leaf electric cars have accused the firm of "Dumping its pioneers" after it announced its app would stop working for older vehicles. Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn. Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset." He said the app's remote access for features such as heating the car or charging remotely at cheaper times was "a major selling point" when he bought the car second-hand in 2022. Dr Benjamin Gorman, a senior lecturer at Bournemouth University, said Nissan "Really should have built in some kind of backward compatibility" so that the car could still connect by plugging in a phone or through Bluetooth, adding that "It is bad design."

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