Mar 21, 2024
Watchdog assessing McDonald's and Greggs IT failures
The payments watchdog is examining the tech outages that have caused chaos for a number of high-profile retail outlets over the last week. Greggs became the fourth major firm to suffer IT issues, following problems at McDonald's, Tesco and Sainsbury's. "The PSR is aware of the recent payment issues and is assessing their nature to determine whether any further action is needed," it said. Sainsbury's could not fulfil most online grocery deliveries on Saturday due to issues with an overnight software update which also hit contactless payments in stores. On Monday, bakery chain Greggs became the latest major retailer to see its IT systems fail in some stores.
Related companies
Make a complaint about Greggs or Sainsbury's by viewing their customer service contacts.
