Aviva Customer Services on Twitter

@LiamLindsay39 Hi Liam, I'm not sure why the online system isn't working for you. Have you had any luck since then… https://t.co/mcVsAFIKGn - Jan 7, 2019
@sarahyhirons I'm sorry about the wait. Did you manage to get through? We close at 8 but if you ask us on here via… https://t.co/rnf1XyhtMx - Jan 7, 2019
@broniadaniels I'm sorry to hear of that, due to how rating factors work prices can change from last year. We are h… https://t.co/wtd883UHrE - Jan 7, 2019
@SampsonjoJosie I'm disappointed to hear how you've been treated at this already difficult time. Please DM me more… https://t.co/rFFGC11aIj - Jan 7, 2019
@techinsider_sv Hi Sam, sorry to hear you feel this way. A big part of the price is determined by external factors,… https://t.co/0u8XeEM1Kn - Jan 7, 2019
@estebano_ That's correct. ~ Andy - Jan 7, 2019
@kj_charles Hi KJ, is is not on the site but we can do it over Twitter DMs. Please could you DM your full name, dat… https://t.co/tug2daoONZ - Jan 7, 2019
@TwinParasitic Good morning, sorry to see you're having problems. Please could you DM your full name, date of birth… https://t.co/kUpBeFA4k4 - Jan 7, 2019
@estebano_ Hi Esteban. Just to mirror my colleague Mike's response, if there are any changes that would affect our… https://t.co/HFmI4K8GOT - Jan 7, 2019
@estebano_ As Mike said, the changes (if any) wouldn't apply until your renewal. Until we know the full outcome we'… https://t.co/AmqWtUdcaE - Jan 7, 2019

Aviva on Twitter

@AStrickland165 I'm sorry to hear this Andy, it doesn't look like you've spoken to us yet and we'd really like to h… https://t.co/7XsUBl5JRb - Apr 19, 2023
@Ants__Bee Hi Ants, We are aware of unprecedented levels of demand that our Health Teams are facing as a result of… https://t.co/rrGpWwH1tB - Apr 19, 2023
@DamionRook Thanks for giving us the heads up, we're only able to investigate these situations when the Team are pr… https://t.co/2iVJrqEskz - Apr 19, 2023
@valleypieman01 Hey Kelvin, have you been in touch with the Claims Team to discuss this? The quickest way to contac… https://t.co/Cvp4ZAsRAt - Apr 19, 2023
@jimbobmilne Hey James, it's a shame to hear you've not been able to access your pensions. Please pop us a DM with… https://t.co/KT4LnifFjm - Apr 19, 2023
@ContentSoluti0N Hey, we're sorry to see you've been effected by delays some of our Teams are experiencing. If you'… https://t.co/eFhcN6mTLD - Apr 19, 2023
@jaimz33 Thanks for raising this, it's much appreciated! I have asked the development team to look into this. In th… https://t.co/NUHjLom8ZI - Apr 19, 2023
@DamionRook Hi Damo - This doesn't appear to be a genuine Aviva number. Please could you report it via the followin… https://t.co/TxRq3FRjQ8 - Apr 19, 2023
@callmeleighbee Haha, it's easily done Leigh, but was lovely to see ☺️. Enjoy the rest of your day ~Nat - Apr 19, 2023
@MrsLouweezy 2/2 We are currently recruiting so hopefully this will improve soon. In the meantime, can I check what… https://t.co/Tu1qeLQxgv - Apr 19, 2023

Aviva PLC

Trading as Aviva

Registered in England with number 2468686.

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has around 33 million customers across 16 countries. In the UK, Aviva is the largest general insurer and a leading life and pensions provider. In addition, Aviva has a focus on five markets in Europe and, in Asia, the company is focused on the growth markets of China and South East Asia. Aviva is also the second largest general insurer in Canada.

Aviva complaints contacts

Call Customer Services on 0800 068 6800
Email Customer Services on helpdesk@aviva.co.uk
Call Head Office on 020 7283 2000
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