Nov 15, 2016

Amazon ordered to refund children's in-app purchases

The option of paying for extra content inside mobile apps such as games and music platforms was launched by Amazon and other platforms in 2011. "When Amazon introduced in-app charges to the Amazon Appstore in November 2011, there were no password requirements of any kind on in-app charges, including in kids' games and other apps that appeal to children," it said at the time. Since 2014, Amazon has changed how in-app purchases are described in its app store and refined its authorisation experience. In separate settlements Apple agreed to refund customers more than $30m and Google about $19m. The judge ruled against Amazon in April 2016 and has now issued the refund order. The FTC and Amazon have been contacted by the BBC for comment.

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