Feb 28, 2017
BT to cut bills for landline-only customers
More than 2m customers who buy only a landline service from BT will see their bills fall after a review by the telecoms regulator. Ofcom said on Tuesday that those who just buy a landline from the UK's dominant provider - either because they do not want broadband or pay TV, or because they take these services under contracts from different companies - will have their bills reduced by at least £5 a month. Ofcom said BT Basic customers won't be affected by the proposals. It did hint at a further £2 reduction to bills, taking the total cut to £7, with a final decision expected in May. The watchdog also plans to make BT make more effort to let landline-only customers understand how other BT packages or providers might offer cheaper deals. BT is planning to restructure its Openreach division, which owns the fibres and wires that provide homes and businesses with broadband, after Ofcom's recommendation that it become a legally separate company, but Ofcom has said these proposals do not go far enough.
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