Mar 27, 2017

BT fined record £42m for late installations

It found BT's Openreach division had cut compensation payments to telecoms providers for delays in installing the lines between early 2013 and late 2014. "We found BT broke our rules by failing to pay other telecoms companies proper compensation when these services were not provided on time." Openreach provides the wires and cables that powers the UK's broadband and landline phone network. In this case, it failed to pay full compensation to providers when it was late installing ethernet lines - high-speed cables used by large businesses, and mobile and broadband providers, to transmit data. BT chief executive Gavin Patterson said the investigation "Revealed we fell short of the high standards" for serving telecoms providers.

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