Mar 24, 2017

Hermes parcels sorted in makeshift Northampton car park depot

Parcels from major high street firms have been discovered being sorted for delivery in a makeshift depot in a car park. The Hermes packages were being handed to their couriers next to a public road on an industrial estate in Northampton. Hermes said the situation arose because its usual depot provider had gone into liquidation. "A spokesman for Hermes said:"We were informed without notice that one of our third-party sub depot suppliers had gone into liquidation, leaving us without our usual premises for sorting local parcels this morning. "In order to fulfil all orders on time, we implemented a quick and proven solution, monitored by three field managers and a depot supervisor, which allowed couriers to receive parcels at an agreed exchange point."

Read the full story

 Related companies

Make a complaint about Hermes by viewing their customer service contacts.