Apr 20, 2017
Bose sued for logging listening habits
Mr Zak wants the court to grant an injunction that stops Bose grabbing data about audio preferences and is seeking $5m in damages. Bose has not yet responded to requests for comment about the legal action. Legal papers filed by Edelson said Mr Zak downloaded the Bose Connect app soon after buying a pair of QuietComfort 35 headphones. Alleges the lawsuit, he noticed that it was logging far more data about his audio choices than he expected. The suit claims that similar data is taken from users of other Bose gadgets including the SoundSport Wireless, Sound Sport Pulse Wireless, QuietControl 30, SoundLink Around-Ear Wireless Headphones II, and SoundLink Color II. Mr Dore said the sign-up process for the app gave no hint about how much data Bose gathered nor what it planned to do with it.
Make a complaint about Bose by viewing their customer service contacts.