May 30, 2017
British Airways under pressure to explain source of power surge
British Airways came under pressure on Tuesday to explain the source of the power surge that the company says triggered the computer system failure that sparked three days of travel chaos and left more than 75,000 passengers stranded worldwide. Ryanair, which reported financial results on Tuesday, said it had seen a surge in bookings over the weekend because of BA's problems. On Monday, Alex Cruz, BA's chief executive, blamed the IT failure on an "Exceptional" power surge, which he said had been so strong that it also disabled the airline's back-up system. A spokesperson for UK Power Networks, whose electricity networks cover Heathrow airport itself, also said there were "No issues at all". BA cost cuts test resilience of flag carrier's brand Lex: IAG/British Airways - high flyer, high wire.
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