Jun 23, 2017
Router hack risk not limited to Virgin Media
Virgin Media's Super Hub 2 was criticised for using short default passwords that could easily be cracked by attackers. They recommend users change their router password from the default. The company has since advised customers using default network and router passwords to update them immediately. Others use short passwords with a limited selection of characters, and many follow a pattern than can be identified by attackers. The Virgin Media Super Hub 2 used passwords that were just eight characters long, and used only lower-case letters.
Make a complaint about Virgin Media by viewing their customer service contacts.