Jun 5, 2017
Uber will refund passengers after London Bridge terror attack
Uber has said that passengers who used the app around the London Bridge attack on Saturday night will be refunded. The taxi company was criticised on social media for allowing its prices to rise after the incident, which occurred around 10pm. Uber cancelled surge pricing later that night, which meant that prices went back down to normal. Seven people were killed when attackers drove a van into people on London Bridge and launched a knife attack. "As soon as we heard about the incident we immediately suspended dynamic pricing all around the area of the attacks - and shortly afterwards across the whole of central London," said Tom Elvidge, the general manager of Uber in London, in a statement on Sunday. CNN reports that surge pricing was switched off by 10:50pm around London Bridge and cancelled for the whole of central London by 11:40pm.
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